Available courses

Communication is something we do all day, every day; in many of our work activities. Many misunderstandings and communication breakdowns arise because of a poor choice of words, tone or negative use of body language. Good communication skills is a core skill for all in business today - regardless of whether one is a director, senior manager or support staff.


In the rapidly changing and global context we live in, conflict is a feature of our current reality. Private and public sector organizations, find that they have to be more equipped to deal with different types of conflict. Personal conflicts, inter- personal conflicts and structural conflicts all point to the need for more effective tools for lasting problem solving. Conflict resolution and negotiation skills are critical skills for anyone to be effective in the workplace. Conflict situations are common in the work situation. It is thus important for employees to become familiar with the principles, processes, and techniques of conflict management and negotiations.


This course is suitable for people working in all sectors of the economy; and anyone who has a responsibility to lead/supervise/manage a team.

Time management is very important across industries. In order for any company to be productive, time needs to be prioritized. This course is suitable for people who are constantly behind with their TO-DO lists. If you or your staff members have difficulty prioritising work importance, then this is course for you.

Good customer service is a vital function of any business. Companies need to continuously monitor the customer satisfaction. This course is suitable for all people who monitor the level of services to customers; and also helps a learner to understand and manage negative emotions when dealing with customers.

The Business Report Writing course is designed to offer effective strategies to sharpen your writing skills by structuring your ideas logically, exercising diplomacy in letters and reports, and sharpening your arguments.

Information overload makes it necessary for you to communicate clearly and concisely. Therefore, by analysing your audience, organising your writing and employing effective persuasive techniques, your writing will make an impact.

This course is for individuals who need to write clearly and concisely in a professional environment.


This course is intended for managers in all economic sectors. These managers would typically be second level managers such as heads of department, section heads or divisional heads, who may have more than one team reporting to them.

To be effective leaders and employees, one must have the ability to communicate effectively. That is, they must possess communication literacy.

Above all, communication literacy is about competence and proficiency; the attainment of both entails fostering a critical understanding of how communication functions in different contexts, adapting messages to situations and audiences, and communicating in ways that are ethically and socially responsible in a diverse global society.


To provide learners with the competencies required to engage in the processes and inter-relationships across the supply chain so as to create sustainable value for organisations. This qualification is aimed at overcoming the traditional functional approach to operations and management, and at fostering supply chain integration to the advantage of all stakeholders. The National Treasury developed competency profiles for the Public Sector in terms of supply chain management. This qualification meets some of those Public Sector needs and is also suitable for the private sector..

To provide learners with the competencies required to engage in the processes and inter-relationships across the supply chain so as to create sustainable value for organisations. This qualification is aimed at overcoming the traditional functional approach to operations and management, and at fostering supply chain integration to the advantage of all stakeholders. The National Treasury developed competency profiles for the Public Sector in terms of supply chain management. This qualification meets some of those Public Sector needs and is also suitable for the private sector..

To provide learners with the competencies required to engage in the processes and inter-relationships across the supply chain so as to create sustainable value for organisations. This qualification is aimed at overcoming the traditional functional approach to operations and management, and at fostering supply chain integration to the advantage of all stakeholders. The National Treasury developed competency profiles for the Public Sector in terms of supply chain management. This qualification meets some of those Public Sector needs and is also suitable for the private sector..

This course is designed to give employees a solid foundational knowledge in the field of Operations Management. It provides staff with the skills to make informed decisions and the ability to achieve a better level of performance.

This course is suitable for Warehouse practitioners, team leaders, learners looking for a career in Stores and Warehouse Management. This course is NQF aligned, and very detailed in the core subjects of warehousing.


This course is suitable for Warehouse Team Leaders, Warehouse Supervisors, Warehouse Managers, and any other personnel who have responsibilities in the warehouse. This course teaches the delegate about managing a team, and motivating a team in order to achieve the organizations objectives.


This course is suitable for Warehouse Team Leaders, Warehouse Supervisors, Warehouse Managers, and any other personnel who have responsibilities in the warehouse. This course teaches the delegate about managing a team, and motivating a team in order to achieve the organizations objectives.


This course is suitable for Warehouse practitioners, team leaders, learners looking for a career in Stores and Warehouse Management. This course is NQF aligned, and very detailed in the core subjects of warehousing.